FAQ’s – Your questions answered by our experts

Our Chargers

Yes, we can provide a 5 meter tether to your new charger. Do bear in mind that you’ll have a length of cable to store/tie up somewhere which doesn’t always look very attractive.

Because your home typically has a 100 amp supply and with everything else in your home such as cookers, showers, heaters, TVs, lights etc. 7.2kW/32 amps is all your home can spare without impacting your other electrical requirements.

Yes, we have special solution for this but bear in mind that in general solar panels generate a relatively small amount of electricity and your car requires a considerable amount of electricity. Of course, it will help top up your battery in your EV but unless you have a significant solar installation, they are unlikely to help much with your car.

All the colours of the rainbow. As long as that rainbow is black, white and silver. And now blue. The larger chargers are white or black only,

They are the smallest on the market. We have found that people don’t want large, old style plastic chargers on the walls of their nice homes these days. Plus, it’s nice to know that they are made in the UK, are reliable, are tried and tested and have a 3 year guarantee. (And they’re installed by us!)

OLEV Government Grant for your charger installation

No-one knows. At the moment it looks like it will last some time but with BREXIT coming up and the government having a track record of switching off subsidies at a moment’s notice it is prudent to take advantage of this as soon as you can. 2020 has already seen subsidies drop from £500 to £350.

Also the main electricity body and the government are continually adding new requirements that we have to comply with, all of these add cost to your installation.

And with the disruption of Covid19 there is even greater uncertainty. Our best advice is to book your installation sooner rather than later!

Yes but OLEV will not provide a grant as the cables will run over the pavement. You may also find that neighbours do not appreciate the cables and potentially you could be liable if anyone trips over them.

Almost definitely not but please ask us and we will check. Just send us a few photos but essentially you cannot have your charging cables running over any area that other people may use for walking. OLEV are very strict with this.

A: Up to £350.00 for home or workplace charger installations. That’s nice.

It is included in your pricing. We do all the paperwork for, all 16 pages plus photos and documentation. It’s quite a lot of work as you’d imagine! But for you, it’s all very simple.

If you have your own private parking space, typically a driveway, the car is registered at your home and you have not claimed for your charger at another property then, in most cases, yes you can.

Fitting your charger

Yes, it’s not common because not many people regularly park their cars in their garages but if you do then we can help.

Between half a day and a full day. Typically we arrive first thing and are finished by early afternoon but every home installation varies, of course.

Yes, we will check your entire installation is safe and provide an electrical certificate and notify the local electricity company (a legal requirement).

Yes, but it often isn’t. You may not have space in your fuse box to connect your charger, in which case we fit a mini consumer unit (mini fuse box). Sometimes running the wiring from your fuse box to you charger may be more challenging. Every home installation is different.

In a nutshell: fitting your new charger to the wall of your home, running armoured cabling to your ‘fuse box’, installing and connecting an earth spike and connecting the charger to your supply.

About Chargebase Limited

Yes, and we have an amazing track record to prove this.

Typically Hampshire, Surrey and West London but we do travel further if we can. If you are in the ‘further’ areas please just ask us and we’ll do our very best to help you.

Our main office is in Camberley but we cover a large regional area.

We’re a very experienced installer of electric charging points for homes and businesses. We’ve been operating for nearly 3 years and have countless happy customers (and no unhappy ones).

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Let’s Get Started

If you would like to speak to a friendly and helpful member of our team, ask questions, discuss your EV charger options or would like help with anything related all you have to do is call us on the number below.

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YOUR EV CHARGER OPTIONS

EO Mini Pro Home
  • Our most popular charger
  • UK’s smallest charger!
  • Choice of Colours
  • 7.2kW of power!
  • For all EV/hybrid cars
  • App-Controlled
  • 3 Year Warranty
  • Made in the UK
  • OLEV approved
EO Mini Pro Home + Cable
  • With charging cable
  • UK’s smallest charger!
  • Choice of Colours
  • 7.2kW of power!
  • For all EV/hybrid cars
  • App-Controlled
  • 3 Year Warranty
  • OLEV approved
EO Classic Home
  • Classic Style
  • Choice of Colours
  • 7.2kW
  • For all EV/hybrid cars
  • Post or wall mounted
  • Ultra-strong build
  • 3 Year Warranty
  • Made in the UK
  • Home or workplace
EO Classic Home + Cable
  • With charging cable
  • Contemporary Design
  • 7.2kW - 22kW!
  • For all EV/hybrid cars
  • Choice of colours
  • Tough and Robust
  • 3 Year Warranty
  • Made in the UK
  • UK Manufactured
EO Mini Home
  • UK's smallest charger
  • Discreet and stylish
  • Choice of colours
  • 7.2kW of power
  • For all EV/Hybrid cars
  • 3 year warranty
  • Low cost
  • Best non-OLEV option
  • Made in the UK
EO Mini Home + Cable
  • 5m charging cable
  • UK's smallest charger
  • Discreet & stylish
  • Choice of colours
  • 7.2kW of power!
  • For all EV/Hybrid cars
  • 3 year warranty
  • Low cost
  • Best Non-OLEV option
EO Workplace Mini Charger x1
  • UK's smallest charger
  • Discreet and stylish
  • For all EV/hybrid cars
  • Choice of colours
  • OLEV Approved
  • 7.2kW fast charging
  • 3 Year Warranty
  • Wall/Post mounted
EO Classic Workplace Charger x1
  • For all EV/hybrid cars
  • OLEV Approved
  • High quality build
  • Cost effective
  • 7kW - 22kW
  • Choice of colours
  • Wall or post mounted
  • 3-year warranty
Genius Workplace Charger Solution
  • Online management
  • Control 1-100+ chargers
  • For all EVs and Hybrids
  • 7kW - 22kW
  • Post or wall mounted
  • Fully scaleable
  • Tough & reliable
  • OLEV Approved

YOUR LOCAL EV SPECIALIST

Our Customers Say

THE CHARGEBASE GUARANTEE

Our chargers are robust, providing many years of reliable use. To demonstrate our confidence, and to give you peace of mind, all our chargers come with a 3 years parts and labour warranty. If anything does go wrong with your charger we will simply replace it for a new one. No questions asked. For full terms and conditions please click here.