FAQ’s – Your questions answered by our experts

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Our Chargers

Yes, we can provide a 5 meter tether to your new charger. Do bear in mind that you’ll have a length of cable to store/tie up somewhere which doesn’t always look very attractive.

Because your home typically has a 100 amp supply and with everything else in your home such as cookers, showers, heaters, TVs, lights etc. 7.2kW/32 amps is all your home can spare without impacting your other electrical requirements.

Yes, we have special solution for this but bear in mind that in general solar panels generate a relatively small amount of electricity and your car requires a considerable amount of electricity. Of course, it will help top up your battery in your EV but unless you have a significant solar installation, they are unlikely to help much with your car.

All the colours of the rainbow. As long as that rainbow is black, white and silver. And now blue. The larger chargers are white or black only,

They are the smallest on the market. We have found that people don’t want large, old style plastic chargers on the walls of their nice homes these days. Plus, it’s nice to know that they are made in the UK, are reliable, are tried and tested and have a 3 year guarantee. (And they’re installed by us!)

OLEV Government Grant for your charger installation

No-one knows. At the moment it looks like it will last some time but with BREXIT coming up and the government having a track record of switching off subsidies at a moment’s notice it is prudent to take advantage of this as soon as you can. 2020 has already seen subsidies drop from £500 to £350.

Also the main electricity body and the government are continually adding new requirements that we have to comply with, all of these add cost to your installation.

And with the disruption of Covid19 there is even greater uncertainty. Our best advice is to book your installation sooner rather than later!

Yes but OLEV will not provide a grant as the cables will run over the pavement. You may also find that neighbours do not appreciate the cables and potentially you could be liable if anyone trips over them.

Almost definitely not but please ask us and we will check. Just send us a few photos but essentially you cannot have your charging cables running over any area that other people may use for walking. OLEV are very strict with this.

A: Up to £350.00 for home or workplace charger installations. That’s nice.

It is included in your pricing. We do all the paperwork for, all 16 pages plus photos and documentation. It’s quite a lot of work as you’d imagine! But for you, it’s all very simple.

If you have your own private parking space, typically a driveway, the car is registered at your home and you have not claimed for your charger at another property then, in most cases, yes you can.

Fitting your charger

Yes, it’s not common because not many people regularly park their cars in their garages but if you do then we can help.

Between half a day and a full day. Typically we arrive first thing and are finished by early afternoon but every home installation varies, of course.

Yes, we will check your entire installation is safe and provide an electrical certificate and notify the local electricity company (a legal requirement).

Yes, but it often isn’t. You may not have space in your fuse box to connect your charger, in which case we fit a mini consumer unit (mini fuse box). Sometimes running the wiring from your fuse box to you charger may be more challenging. Every home installation is different.

In a nutshell: fitting your new charger to the wall of your home, running armoured cabling to your ‘fuse box’, installing and connecting an earth spike and connecting the charger to your supply.

About Chargebase Limited

Yes, and we have an amazing track record to prove this.

Typically Hampshire, Surrey and West London but we do travel further if we can. If you are in the ‘further’ areas please just ask us and we’ll do our very best to help you.

Our main office is in Camberley but we cover a large regional area.

We’re a very experienced installer of electric charging points for homes and businesses. We’ve been operating for nearly 5 years and have countless happy customers (and no unhappy ones).

Let’s Get Started

If you would like to speak to a friendly and helpful member of our team, ask questions, discuss your EV charger options or would like help with anything related all you have to do is call us on the number below.

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    Our Customers Say

    Our Recent Reviews

    Chargebase Electrical Limited
    5.0
    Based on 11 reviews
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    Liz Parmar
    Liz Parmar
    19:14 14 Oct 21
    What a fantastic experience – thank you – responsive, efficient, professional and polite! Highly recommend.
    Simon Standish
    Simon Standish
    15:52 08 Sep 21
    really professional service from start to finish- total time from initial order to install was 7 days. Sunita communicated by phone and email and was really helpful in choice of charger and on the technical issues re install. Install by Marcello who was prompt, careful, considerate and really neat... in his installation. Overall really excellent and sets a high standard for other companies!read more
    Jatin Chandwani
    Jatin Chandwani
    22:54 23 Aug 21
    Excellent end to end service. I spoke to quite a few companies to get a quote for my EV charger installation. Chargebase were the most professional and helpful. My installation was not a straightforward one because of the location of my meter. The electrician that came to install my EV charger did... an amazing job and exceeded my expectations.read more
    Mike Greenwood
    Mike Greenwood
    12:22 14 Jul 21
    Sunita and the team, installed my EV charger earlier this year and gave an excellent service. Our house was hit by lightning which blew much of the electrics and Sunita has been very helpful in sourcing a replacement charger and electrician to assist.
    brian odonnell
    brian odonnell
    07:27 14 Jul 21
    Very good service from initial inquiry through installation and commissioning. Installation itself was done within a few days and the connection itself is small and neat. Would definitely recommend using Chargebase for anyone looking for a home charging point.
    Richard Mantell
    Richard Mantell
    07:41 26 Jan 21
    Excellent service - would certainly recommend. Thanks!
    Sanjay Obhrai
    Sanjay Obhrai
    11:34 25 Jan 21
    Great service. Sunita is very professional and friendly and made the process extremely easy.Very happy with the service that I received!!
    Jan & Paul Jackson
    Jan & Paul Jackson
    15:22 11 Jan 21
    Excellent service from Chargebase. Sunita handled the order very professionally from start to finish. Gary provided a very neat and tidy installation. Good company to do business with. Well done
    Stuart F
    Stuart F
    17:08 16 Dec 20
    Big thanks to Ross for his great advice and customer care. The installation of our two commercial chargers were done on time and to an excellent standard. Highly recommend.
    Ken Dilley
    Ken Dilley
    16:44 16 Dec 20
    Excellent advice and customer service.Made the process very simple.Recommended.
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