Hampshire Customer

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Chargebase Limited

5.0

Based on 37 reviews

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Steve Monks

13:29 15 Sep 22

My Wallbox EV charger was fitted by your technicians yesterday to my complete satisfaction and its all working perfectly.
They did a very professional job, and were very pleasant, neat and tidy. Highly Recommended.
A new Mini Consumer Unit had to be fitted under the stairs and then an armoured cable was run from there into the kitchen and under the kitchen units, out into the garden and down to the wall by the garage.

Kelly Easthope

14:19 07 Sep 22

Just called for some advice on how to start the process on having a charger installed, the person who I spoke to on the phone was so helpful and informative. Unfortunately I could not take things further with the company due to not covering my area, I did not realise until half way through the conversation! But thank you for your advice and help!

John Bradley

14:09 15 Aug 22

Installers prompt, very tidy and polite, carried out work as requested

Dave Cudbertson

15:55 27 Jul 22

Chargebase were a doddle to deal with, from first contact to following up on requests for information so they could plan the install, to booking the appointment and they have the team come for the install - it was totally first class. The fitter, Marcelo was excellent - didn't leave any mess and completed the job quickly, send the paperwork through in a timely fashion.

Derek L

17:27 09 Jun 22

I can happily recommend Sunita and the team. Our installation was not straightforward as we required the charger to be located away from our house, but Marcelo was able to install exactly what we needed. An excellent and professional service.

Maurice Ford

08:52 13 Apr 22

Our installation required a long cable with various alternative approaches possible. Sunita at Chargebase was most helpful and proactive in discussing the options. The installation was carried out promptly and efficiently. A pleasure to deal with this company. Would highly recommend.

Andrew Keane

15:50 01 Apr 22

Great service by the team and were able to slip us in just before the government funding stopped. Evaluated all the options once on site and we’re able to come up with a better solution. Thanks!

Will Matthews

10:14 09 Mar 22

From start to finish I can honestly say this was an excellent the service from the whole team, especially from Sunita who managed the engagement process, procurement of charger and arranging installation so so well.

This excellence has been reinforced by the professionalism, attitude and general good humour from Marcelo yesterday in fitting the charger. He’s done a wonderful job in the technical aspects of the work, but made it so much better by being a thoroughly decent and nice human being too.

He would be at the top of my recommendations for future work and would reinforce your use of him in the future.

End to end the process has been superb; the engagement and support in getting the whole thing set up properly and communicating well with me has been exceptional.

Thank you again and i would thoroughly and wholeheartedly recommend both Chargebase and Marcelo!

Anthony Mcgee

09:54 05 Mar 22

Great service Although there were a lot of painful pre-installation checks they made it as pleasant as possible. The installation was amazing the installer was professional helpful and friendly I go as far to say probably one of the best people I’ve had work at My Home

Dr. Noel Rousseau

17:27 09 Feb 22

From the first contact Chargebase were different. The agent saved me a month of frustration by talking me through all the things to know about EV charge points. The installation was quick, friendly and very tidy. I would highly recommend.

Katie Pearce

20:50 07 Feb 22

Sunita at Chargebase was an absolute pleasure to deal with. She helped us work out the best route for the cable, saving us money on my original thoughts, and was extremely responsive and helpful through the whole process. When the car arrived sooner than expected she also managed to arrange to have the charger installed almost the next day which was amazing. In terms of the installation, Marcelo and Mario were also great and took time to confirm exactly what I wanted and then did a very neat installation job. I have already recommended Chargebase to several friends who are looking at EVs as they were truly exceptional.

Kevin Horner (Middle Age man does MTB)

14:46 28 Jan 22

From start to finish Chargebase were able to help me with my questions and provided a professional electrician who was able to work around our home commitments. It was easy to arrange a very fast appointment on a day that suited us, and the install is neat and tidy with an explanation of each stage of that installation..

Would I recommend, yes.

Mike Ricketts

14:01 29 Dec 21

Positives: Extremely knowledgeable, helpful and quick. They deal with several brands of charger and so are able to find the right one for the job. I am very happy with the end result.
Negatives: Take the full payment before they will even book an install appointment. After the install there was an outstanding issue with the install (now resolved - and not their fault, it was an issue with the charger itself not the installer) and they were much slower responding after the install was complete in order to get it resolved. Also, their website does not include their registered company number or details so it is tricky to be sure they're genuine (they are!)

Martin Rowe

13:03 22 Dec 21

Really quick response to my internet enquiry, Sunita was fantastic to deal with, always quick to reply to emails and phone calls, great at explaining my charger options and not at all pushy, allowing me the final choice. Marcello my electrician was excellent, very neat and tidy. Only 14 days from initial enquiry to fitting, very impressed, thoroughly recommended.

Len van der westhuizen

12:25 22 Dec 21

Dealing with Chargebase was a really good and trouble-free experience. They were absolutely professional and efficient from start to finish and they provided really good advice on aspects such as the best unit for our needs as well as the optimal (rather than easiest) cable routing so as to ensure a neat installation. It was a pleasure dealing with Sunita and Ross on the planning, administration and follow-up aspects as well as with Marcello who completed the installation in an efficient, neat and pleasant way. I would highly recommend them as supplier for an EV charge point!

John Ross

16:09 07 Dec 21

Great service all round. Very quick, efficient and friendly. They went the extra mile in the charge point fitting to tidy away all the the cabling. Highly recommend

Danny P

12:17 03 Dec 21

Sunita and the team were great. All my calls and questions were answered. Two great guys came to install an outside unit not going though my mains fuse box. Which is a little more cost but a better piece of mind, not to overload the fuse box in the house. I love the small charging unit, not like other home chargers.
Definitely recommend. Great work. Many thanks

Your Local Car | 01252 674646

20:03 25 Nov 21

Fantastic service from start to finish. Very helpful, always answer the phone and you talk with the same person. will be recommending to anyone who needs an EV charge point.

Steven Vacher

16:24 01 Nov 21

The whole team at Chargebase were a pleasure to deal with, first off I had a long chat with Ross about the different options of electric car chargers. Sunita was always quick to respond to email and phone questions and kept me up to date with the progress of my order, Chargebase also processed the paperwork for the government grant for the installation.
Marcelo their installer was superb, great attention to detail and very professional. He was even able to put up with all the questions I had.
100% recommend.

Liz Parmar

19:14 14 Oct 21

What a fantastic experience – thank you – responsive, efficient, professional and polite! Highly recommend.

Simon Standish

15:52 08 Sep 21

really professional service from start to finish- total time from initial order to install was 7 days. Sunita communicated by phone and email and was really helpful in choice of charger and on the technical issues re install. Install by Marcello who was prompt, careful, considerate and really neat in his installation. Overall really excellent and sets a high standard for other companies!

Jatin Chandwani

22:54 23 Aug 21

Excellent end to end service. I spoke to quite a few companies to get a quote for my EV charger installation. Chargebase were the most professional and helpful. My installation was not a straightforward one because of the location of my meter. The electrician that came to install my EV charger did an amazing job and exceeded my expectations.

Mike Greenwood

12:22 14 Jul 21

Sunita and the team, installed my EV charger earlier this year and gave an excellent service. Our house was hit by lightning which blew much of the electrics and Sunita has been very helpful in sourcing a replacement charger and electrician to assist.

brian odonnell

07:27 14 Jul 21

Very good service from initial inquiry through installation and commissioning. Installation itself was done within a few days and the connection itself is small and neat. Would definitely recommend using Chargebase for anyone looking for a home charging point.

Richard Mantell

07:41 26 Jan 21

Excellent service - would certainly recommend. Thanks!

Sanjay Obhrai

11:34 25 Jan 21

Great service. Sunita is very professional and friendly and made the process extremely easy.
Very happy with the service that I received!!

Jan & Paul Jackson

15:22 11 Jan 21

Excellent service from Chargebase. Sunita handled the order very professionally from start to finish. Gary provided a very neat and tidy installation. Good company to do business with. Well done

Stuart F

17:08 16 Dec 20

Big thanks to Ross for his great advice and customer care. The installation of our two commercial chargers were done on time and to an excellent standard. Highly recommend.

Ken Dilley

16:44 16 Dec 20

Excellent advice and customer service.
Made the process very simple.
Recommended.

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